Contact Support
Need help placing an order or have a question? We're here to assist!
Email Us
zdadpay@gmail.com
WhatsApp Chat
+233 53 083 6086
Support Hours (GMT)
8am – 10pm
12am – 10pm
For billing or delivery issues, please include your phone number and order reference.
What support can help with?
Our support team can help with bundle selection, recipient-number checks, payment questions, delayed delivery and order references. When contacting us, include the network, bundle size, recipient number and payment or order reference. Do not send your password or full Mobile Money PIN.
For the fastest response, WhatsApp is best for active delivery issues. Email is useful for detailed questions, receipts and reseller enquiries. We aim to respond during the published support hours, although network outages and payment-provider delays can take longer to resolve.